Steve Ferrante's High Performance Blog for Sales/Customer Service/Leadership Champs and Progressive Professionals!

In one of the best-selling business books of all time,  Jim Collins’ “Good To Great“, a common trait of companies that made the leap from Good to Great is that they relentlessly pursued excellence, not settling for good – the status quo.  A key  to those “great” companies becoming that way was, in the words of Jim Collins,  they understood and operated by the principle that “Good is the Enemy of Great”. 

Here’s 1 minute of Jim Collins on the topic:

In Stephen R. Covey’s “The 8th Habit: From Effectiveness to Greatness“, the follow-up of one of the most successful self-help books of all-time, “The 7 Habits of Highly Effective People“, Covey wrote:

“Everyone chooses one of two roads in life – the old and the young, the rich and the poor, men and women alike. One is the broad, well-traveled road to mediocrity, the other the road to greatness and meaning. The range of possibilities that exists within each of these two destinations is as wide as the diversity of gifts and personalities in the human family. But the contrast between the two destinations is as the night is to the day.”

As 80% of businesses and their employees are not performing at the level of the top 20%, I see this “well-traveled road to mediocrity” often and the less traveled road to greatness is, in a nutshell, the purpose and path of my Pinnacle Performance Training.

Of course, there’s much more to achieving true greatness then merely wanting to be the best. It takes focus, discipline, determination to succeed, proper behaviors, consistent execution and, above all, PRIDE.

One thing is certain, if good enough is good enough for you then you’ll never achieve greatness!

If Good Enough Is Good Enough For You Then You'll Never Achieve Greatness TH1

Make a Great Day!

Steve 🙂

For more information on Steve and Pinnacle Performance Training visit > Sale Away LLC.

Happy Columbus Day!

 

Make a Great Day!

Steve 🙂

Check out the new Pinnacle Performance Training promo…

Visit Sale Away LLC. for more information.

Make a Great Day!

Steve 🙂

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When any baseball player gets a game winning hit to end a tie game in the ninth inning it’s pretty special. When Derek Jeter gets a walk-off hit in his final Yankee Stadium at bat it’s a Pinnacle Performance of the highest order. A perfect fairy tale ending to his 20-year major league career.

Earlier yesterday, mere hours before Mr. Jeter put the exclamation point on his long list of accomplishments with that game winning single, I had read the excellent Sports Illustrated cover story on the man himself.

Here’s a preview > SI cover: Derek Jeter’s exit interview

As the title implies, the article was an interview with Jeter so he could, in his own words, have his final say.

I took away many things that are consistent with high-achievers and the Pinnacle Performance principles I preach and teach my very valued clients.

Here’s a few highlights:

Jeter has been concerned with winning and winning only

“I think most people want to win at anything. But the thing that separates you is if losing bothers you.”

This ‘success and nothing less’ mindset, where losing bothers you at your very core, is an attribute of all high-achievers.

Jeter is fanatical about preparation

“I’ve always been a believer in hard work and no excuses. I would never want to play a game and be unsuccessful and think, Well, I could have been successful if I had done this.”

Average and weak performers often view high-achievers and think they’re gifted, lucky or in the right place at the right time. These people fail to recognize the countless hours of effort and preparation high-achievers (like Jeter) have put in to develop and master their craft.

Jeter Stays Positive

Derek’s parents never let him use the word ‘can’t’ when he was growing up, insisting that anything was possible with hard work.

“When people are negative a lot, it starts to creep into your mind, and then you start having doubts. My job is to limit distractions. My job is to stay positive.”

Jeter has Fun

“I learned to have fun. That’s a big part of being able to play all those years” to enjoy yourself.”

As I often say, you will not truly be engaged and achieve the level of success you’re capable of achieving in a job/role that you don’t enjoy. Those that lack enjoyment in their work have no passion, a key ingredient in success. Fun makes everything better.

Mr. Consistency

Derek Jeter shows up to play every day. He has the most hits and played in the most games since the 1994-95 players’ strike.

“Playing well gets you here; consistency keeps you here. That’s the thing I’ve always tried to focus on.” 

As Jeter ends his extraordinary career this weekend at Fenway Park, I, along with countless Boston Red Sox and sports fans, wish him well and thank him for leaving baseball better because he was part of it.

Steve

(Photo: William Perlman, NJ Advance Media for NJ.com via USA TODAY Sports)

What If Money Was No Object? How would you spend your time? Would you be doing what you’re doing now?

This short video features delivers a powerful message from a lecture of philosopher, writer, and speaker, Alan Watts, encouraging us to search and focus on what we really want to do and spend time doing it regardless of money.

Sadly, most folks fill in the chapters of their lives with work  they don’t have a true passion for, ultimately leaving them unhappy and unfulfilled.

Of course, we don’t all have the luxury to forget about money, at least not without the fear of bankruptcy. Those bills will likely not wait for you to get your act together. 

Still, this video will make you think… What If? What if I did pursue my passion? Would I find my higher purpose and happiness doing what I really want to do rather than what I believe I need to do?

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Make a Great Day!

Steve 🙂

Watch more awesome messages from the creator of the video > youtube.com/user/tradgedyandhope

 

Most folks are familiar with Will Smith, the super successful “A-List” actor who has been featured in a number of well-known Hollywood movies. But, did you know, Will Smith is also an “A Player” all-around? It’s true..

Will Smith is a ‘Pinnacle Performer’ of the highest order with an unwavering determination and drive to succeed that fuels his high achievement. 

As you’ll see on the outstanding motivational video posted below, Will Smith has much to say about what it takes to succeed. My personal favorite is this..

Will-Smith-Perfect Brick

To me, this one quote is success achievement in a nutshell.  Successfully achieving goals doesn’t begin with the goal. The goal is the wall.  If you want the goal, you must start with the first step. Lay that first “perfect brick” on the foundation and repeat the process day-after-day until you build that great wall.

This success mindset works for any goal. Trying to lose 50 pounds? There’s an extremely high chance you won’t do that this week without a rather invasive surgical procedure. But you can lose 3-5 pounds this week and next week and the week after and, before long, you will achieve that 50 pound weight loss goal. 

This success mindset certainly works for sales and customer service professionals…

Don’t try to be a sales superstar RIGHT NOW! Focus on developing your sales skill set  and continuous improvement to master your execution and be pro-active in your day-to-day selling activities and you will achieve that goal.

Don’t try and be a world-class customer service company (or representative) RIGHT NOW! Focus on making each and every customer interaction perfect and, in time, you will build that wall too!

And, of course, if you get stuck with either of those you can always contact me. Like Home Depot says, You Can Do It, I Can Help!

Make a Great Day!

Steve 🙂

Let’s Link-In > www.linkedin.com/in/steveferrantesaleawayllc

 

There’s this person in the mirror. This person knows you well.

This person is solely responsible for your success or failure.

This person knows you want to succeed but often give less than your best.

This person will either commit to success or settle for less.

This person must be “All In” or will not win. 

This person must understand that failure is not an option. 

When You Look In The Mirror

Make a Great Day!

Steve 🙂

See All > Pinnacle Performance Quotes on Pinterest

Good Stuff from Lolly Daskal on Inc.

Go to Success

Make a Great Day!

Steve 🙂

As I wrote in 6 Essential Success Traits of Top-Performing Salespeople, belief is the foundation of success. On the flip side,  negativity is a major deterrent in achieving success. 

Many individuals fall victim to negative thinking about themselves, believing they are ordinary, or worse, inferior to others. This counterproductive thinking ‘positions you to fail’ and, sadly, many lads and ladies accept this fate and lock themselves in to maintaining mediocrity.

In short, negative thinking leads to negative results. As soon as you say (or think) “I’m just a (fill in the blank)” you’re stuck in the mud. 

Pinnacle Performers maintain a Champion mindset, believing they are the best, or capable of being the best, every day and act accordingly.

Whether you’re a business or an individual, to achieve  ‘World Class’ performance you must first believe that you are (or are capable of) World Class.

Believe To Achieve…

Mission Im-Possible

 

Make a Great Day!

Steve 🙂

Let’s Link-In > http://www.linkedin.com/in/steveferrantesaleawayllc

A short, powerful Robin Williams tribute video that will give you chills.

 

 

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