Steve Ferrante's High Performance Blog for Sales/Customer Service/Leadership Champs and Progressive Professionals!

Posts tagged ‘Walmart’

Put Some “BAM” In Your Customer Service!

Good Day Folks,

Let’s kick-off the week with a “BAM” with some Monday Morning Motivation.

As I preach and teach, your customer engagement will improve dramatically if you Put Some Zip In Your Do Da!

With that in mind, take a minute to meet Mr. Willie, “The Best Walmart Greeter Ever”.

It’s safe to say most people would agree that being a Walmart greeter is not the most glamorous or prestigious occupation. We’ve all seen Walmart greeters who don’t do much, if anything, in the way of “greeting” and enhancing customers store-entry experiences. In fact, some could be replaced with a waving mannequin and customer relation benefits would remain the same – if not improve!

Such is not the case with Mr. Willie. Proving that it’s not what you do but how you do it that matters most, Mr. Willie has some true Zip In His Do Da!

Mr. Willie loves his job and customers love Mr. Willie.

Follow Mr. Willie’s lead and put some “BAM” in your customer service starting today!

Make a Great Day!

Steve šŸ™‚

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