In a down market, most CEO’s focus on the impact to themselves and their business. As detailed in this article I tweeted this morning, Starbuck’s CEO focus is on what really matters instead..
Make a Great Day!
Steve 🙂
Steve Ferrante's High Performance Blog for Sales/Customer Service/Leadership Champs and Progressive Professionals!
Tag Cloud
- Steve Ferrante
- Pinnacle Performance Quotes
- pinnacle performance
- Monday Morning Motivation
- Pinnacle Performance Training
- Customer Service
- Success
- continuous improvement
- Professional Development
- Achievement
- Monday Motivation
- Customer Service Training
- Quotes
- attitude and motivation
- LEADERSHIP
- Sales
- Motivational Quotes
- Wednesday Wisdom
- Self-help
- Winning team Culture
- Sales Training
- Customer Experience
- professional development training
- Sale Away
- Success Quotes
- John Wooden
- Fun at work
- Business Management
- Sales Management
- Misc Brain Food
- Pinnacle Performance Rides
- Positive Attitude
- Excellence
- Christmas
- Champion Mindset
- Richard Branson
- Put Some Zip In Your Do Da
- Leadership Training
- Success Mindset
- Gratitude
- Discipline
- Inspirational Quotes
- Corporate Culture
- Robin Williams
- Customer Relations
- Managing Customer Complaints
- Determination to succeed
- Jim Rohn
- Customer Experience Management
- New England Patriots
- Tom Brady
- Overcoming Adversity
- MUHAMMAD ALI
- Veteran's Day
- "Attitude of Gratitude"
- How Fit Is Your Customer Service?
- Inspiration
- Phone Skills Training
- Success Motivation
- Sales Success
- American Airlines Customer Service
- Santa Claus
- New Year Resolutions for Success
- Growth Mindset
- personal progression
- Diligence
- Procrastination
- Attitude
- Persistance
- Stephen Covey
- Jack Nicklaus
- Innovative
- Culture
- Speaker
- Mark Twain
- brain food
- Zig Ziglar
- merry christmas
- holidays
- PRIDE
- effective leadership
- team culture
- Boston Marathon
- Boston Bombings
- Customer Care
- JetBlue
- Amazon.com
- Phone Skills
- Walmart
- Tony Robbins
- Call Recording
- Mystery Shopping
- Eatsa
- Human Resources
- Measuring Training
- Social Skills
- Emotional Intelligence
- Arnold Schwarzenegger
- Born Salesman
- Value Selling
- Selling Tips
- Conrad Hilton
- Southwest Airlines
- Service Recovery
- Calvin Coolidge
- America's Cup
- Persistence for success
- Choice Hotels International
- Poor Customer Service
- Hotel Customer Relations
- Uncomfortable Suites
- Boston Red Sox
- David Ortiz
- Rocky Balboa
- Epic Comebacks
- Nascar
- Enthusiasts
- Time Management
- High-Achievers
- Virgin Airways Safety Video
- Veteran Beer Company
- Servant Leadership
- Why Sales Training Fails
- Thanksgiving
- "Customer Appreciation"
- WestJet Airlines
- Christmas Miracle
- Self-Less Service
- Steve Jobs
- SEMA Show
- 6 Essential Success Traits of Top-Performing Salespeople
- Bill Rodgers
- 4th of July
- Focus
- Corvette
- Audi
- Collector Car Appreciation Day
- Pinnacle Customer Service
- Would You Buy You?
- SWOT Analysis
- Will Smith
- Lauren Hill
- Tire/Auto Service Training
- Best Retailers
- Happy Thanksgiving
- RadioShack
- behavioral psychology
- Christmas 2014
- Super Bowl 49
- Bill Belichick
- RIP Leonard Nimoy
- Live Long And Prosper
- Passion at work
- Memorial Day Leadership Lessons
- Dealing With Naysayers
- Emotional Engagement
- Sears Customer Service
- Starbuck's
- Wayne Dyer
- Customer Disservice
- Amazon.com Customer Service
- Doubt
- Marriott Customer Experience
- Marriott Customer Service
- Jaromir Jagr
- Success Formula
- Funny Business
- Change To Improve
- Harland Sanders
- Employee Engagement
- 5 W's of Customer Service
- Le Petit Chef
- Ringling Bros Circus
- auto service
- auto repair
- tire business
- Hilton Hotels
- Casa Marina Resort
- Olympics
- Workplace
- Sandals Grande St. Lucian
- MindsetMatters
- NeverQuit
- SnoopyStyle
- FightTheGoodFight
- PinnaclePerformance
- Aim Higher
- Achieve More
- Success has a Formula
- Ganbaru
Pinnacle Performance Champions 
What do you think?